John's Florida Real Estate Blog


What Do You Do For Your Customers During the Holidays?

I am in the midst of my yearly excursion around Zephyrhills, Dade City, and Pasco County in central Florida. I am delivering a poinsettia to each and every customer I have had in the area during my career. After 5 years, that is a lot of plants. It now takes me the better part of the week to do it. I also give them to people who have helped me get listings in their subdivisions over the years. Out-of-state customers get cards with holiday greetings. But, the vast majority of my customers/friends, live down here all year round.

This year due to the tougher economic times I was tempted not to do it. But finally decided to clean out Walmart's garden department and make my annual drop-offs. I also picked up the small bags of pet treats for those customers who have dogs. Treat the pets right and you will have the loyalty of the owners forever, is my motto.

Now, a lot of my colleagues mail out calendars, pens, or some other type of item. But, it is the personal contact that I think adds a little more to what I do. I get to see all of my customers at least once every year face-to-face. I can see how they are doing, see how they have proudly remodeled their homes, answer their questions, and just show them that I care. One widow said "Oh, I was just watching for your little blue car to show up like it always does each year." Touched my heart. In our area we have many retirees and often they live alone. They really appreciate the fact that someone took the time to stop in to see them and give them a gift. It makes them feel like you really care about them and consider them a friend (which I do).

Sure, the poinsettias and gas cost me more than a pen or calendar (though those are not cheap when you consider the postage), but that personal contact can be priceless. I guarantee you that I have a loyal bunch of cheerleaders in each of the subdivisions where I farm. Speak badly of me there, and you might get a shovel over the head! On more than one occasion, I have had a stranger call me and say "My neighbor Joe said that I HAD to call you since you were the best agent around!" I like that!

Will something mailed do that? Perhaps. Mailings are efficient. But my guess is that my team of cheerleaders will out trump a pen or magnetic grocery list every time.

There may come a day when I have to hire someone to help me deliver my poinsettias, but as long as I can I want to do it personally. For those that think that online services will make us obsolete, this type of behavior on my part will protect me from that happening here. We are human beings and personal contact will always be important for most of us. And after all, for most of us this is a slow period for real estate sales. People are more involved in the holidays, gift buying, and travel plans. So at least I have more time to do this one special act. In January and February (here in Florida) I will be too busy with buyers and sellers who arrive looking for vacation homes. And in the summer the locals are out looking.

So, if you can, try to "get personal" this holiday season. A $3.50 flower could just make you a $1,000 or more. At the very least it will brighten someone's day, and you cannot put a price on that!

John Elwell - REALTOR


Bill Nye Realty, Inc.


Licensed in Florida


Comment balloon 59 commentsJohn Elwell • December 05 2009 04:16PM



Good for you for taking the time to this special thing every year.  I know only 2 realtors who do that and you have inspired me to go beyond the Christmas cards.

Posted by Margaret Goss, Chicago's North Shore & Winnetka Real Estate (Baird & Warner Real Estate) over 10 years ago

I just got my first batch of poinsettas today, starting tomorrow, never thought of the doggie treats though, what a great idea, I will try that.

Posted by Susan Ackerman, Associate Broker (RE/MAX Realty Agency) over 10 years ago

It does make a difference. And I was feeling very down last weekend. But making my deliveries has lifted my spirits. Who says you can't buy happiness?? For $3.50 I bought an afternoon of happiness for some person here or there. Maybe in a big city it might not work, but you know, it might work even better in a large impersonal metropolitan area. Bet it would surprise a lot of people there to find out that you remembered and cared about them. Have a great Holiday Margaret!

Posted by John Elwell, You Deserve a Full-Time Agent, Not Reduced Results (CENTURY 21 Bill Nye Realty, Inc.) over 10 years ago

What a great idea I might have to steal that one!

Posted by Heather Adkinson, Real Estate Agent - Moses Lake (Windermere K-2 Realty LLC over 10 years ago

Susan, Walmart has Doggie Handout, or something like that. Just $1.33 a bag. You have no idea how the people's eyes light up when their dog gets a treat. I think it shows that you remember them more! In any case, they love it. For the older folks, those dogs and cats are like their kids or best friends. Win over Fido and you win over the homeowner. Seasons Greetings to you Susan!

Posted by John Elwell, You Deserve a Full-Time Agent, Not Reduced Results (CENTURY 21 Bill Nye Realty, Inc.) over 10 years ago

Feel free Heather. It will definitely give you a lift. Better than a valium and cheaper, haha! Of course, I did not mention it, but I do deduct it from my taxes. Though that is certainly not my motive at all.

Posted by John Elwell, You Deserve a Full-Time Agent, Not Reduced Results (CENTURY 21 Bill Nye Realty, Inc.) over 10 years ago

John,  Thanks for sharing--what a wonderful idea!  I agree that the personal touch is priceless.  I like to deliver my clients goodies on Valentines Day but I had to get somebody to help me because it is only one day, do or die--your idea is very clever because you have a bigger window of time.  I also like the flower idea because it stays around longer than candy and folks get sick of sweets this time of the year.  Well done--I too will steal it if you don't mind.  Cheers, Harley

Posted by Harley Ramsey, Chatsworth, CA Real Estate (Keller Williams) over 10 years ago

John, you should have gone to Home Depot on Black Friday or this weekend - the small ones were supposed to be $0.99 each. We picked up a few to decorate our office. I really love your dedication to that face-to-face contact and personal touch. What a great idea!

Posted by Allison Ables, Gainesville Realtor (Allison Ables Real Estate) over 10 years ago

Not sure about up north, but here I planted one of my leftover ones here in my backyard  and boy did it take off. Gets about 4 feet tall every year and is just now turning red at the top. I severely trim it back later on and next year it will come back just as nice.

When I lived in the Canary Islands for 4 years I remember huge poinsettia plants, or better said trees, that grew there. Added a lot of color to an otherwise very dry brown landscape.

Feel free to steal the idea. I got if from my dad who used to give them out to all of his lawnmowing customers (well over 150) each year.

Posted by John Elwell, You Deserve a Full-Time Agent, Not Reduced Results (CENTURY 21 Bill Nye Realty, Inc.) over 10 years ago

John, this is a great idea. I'm still looking for my special holiday gift as I have only been in the business one year and a half, so I have yet to come up with anything. Poinsettias are absolutely gorgeous. Very nice of you!

Posted by Taylor Shults Philley, Broker, Realtor , GRI (Austin Realty Firm) over 10 years ago

They work for me :))

Posted by John Elwell, You Deserve a Full-Time Agent, Not Reduced Results (CENTURY 21 Bill Nye Realty, Inc.) over 10 years ago

We have an order in for Poinsettias as well that should be here this week - we will hand deliver these ourselves.  Along with these we will send hand written cards.

Posted by Tim and Pam Cash, Real Estate Professionals - Clarksville TN (Crye-Leike (Sango)) over 10 years ago

this is true networking.


There was a teaching that one person tells 7 people about something bad, but only one other person about something good.

Surely in your case they are telling "EVERYONE" about you.  You set yourself apart.  Jews as a part of their Purim celebration take gifts to their friends.  Many time the whole family will load up and the car and off they go.  It is a fun time for the family and brings bright smiles from the people who are remembered.


In real estate as in any other business one must sell the product they know best (themselves) to differentiate themselves.  Never stop your way of saying thanks.

I'm sure you remember the story of the Harvard Business School graduate who told his father there was a recession; so his father cut back on his advertising for his hot dog stand (took down the directional sign, cut back on his inventory, etc)...and when the son returned next the father said..."you were right  the recession has put us out of business!"



Posted by Sonny Landau (St Louis Home Improvement and Painting Companies) over 10 years ago

Wow, that is a very thoughtful gift, one I'm sure sets you apart from other agents in your area. Good for you!

Posted by Bernadine Hunter over 10 years ago

I offer a pie for Thanksgiving; it is a time of year to give thanks, and that is what I do.  I have the clients come to my office for some face-to-face time and they take home the pie they ordered.  It is a great idea and one that has worked for me over the years.

Posted by Christine Khoury over 10 years ago

My question you just drop by?   Or do you phone in advance to make sure they will be home?    I think this is an awesome idea, just wondering about the logistics of how you handle that part.    I would want to see face to face as many people as I could.

Posted by Kelly Dixon, Realtor, GRI, ABR, PSA, SRS, SFR, RSPS, CNE (RE/MAX ) over 10 years ago

John, I agree with what you do 100%. For most of the major holidays I give a gift such as Shari's Berries, a flower, hard candies, Blockbuster video gift cards or NetFlix, something for their kids and things such as that. How it gets delivered depends on where the client is. I cover many of the same areas you do but a lot of my clients buy their homes as vacation homes so I cannot usually hand deliver something to them.

This years Christmas or the holiday they celebrate will be from

Too few agents even remember their present or past clients, so good for you. I get 82% of my business from referrals and my guess is that you get an awful lot of them also. Small gifts are much cheaper than advertising due to the referrals you get from these folk.

Posted by Jeff Launiere, Jeff Launiere (Future Home Realty) over 10 years ago

Great idea.  I think the most important thing is that you do something.  And make sure it's something with a personal touch. 

Posted by Brian Hurt, ABR, E-Pro (Keller Williams Premier Realty) over 10 years ago

Love it!!! What a great idea, I too would like to steal it. They are festive, colorful and cheerful. Thanks for a nicely written post with a great idea.

Posted by Dianne Hicks (Realty ONE Group) over 10 years ago

What a fantastic idea, certainly no better way to stay in touch than a personal visit, after all real estate is a "people" business.  And I bet you could contract with a local landscaping center for a "group discount" for the plants each year! 

Posted by Stanton Homes, Design/Build Custom Home Builder in North Carolina (Stanton Homes - New Home Builder) over 10 years ago

John,  You hit the nail on the head.  The $3.50 gift is nice, but it's your personal visit that is so powerful!  People like to know that they are special!  At Thanksgiving, I give my past & current clients & friends a pumpkin pie.  Unfortunately, time doesn't permit me to drop off the pies the day before Thanksgiving, so I invite them to come by my office and pick up their choice of a pumpkin or apple pie.  This year out of about 300 invitations sent, 92 of my clients came by for their Thanksgiving treat.  Thanks for sharing!  Have a wonderful holiday season. 

Posted by Scott Strevell over 10 years ago

That's a great gift idea, and the delivery is what makes it special.

Posted by Tim Bradley, Commercial Real Estate Expert in Jackson Hole, WY (Contour Investment Properties) over 10 years ago

To answer the question, I do not call ahead of time. To meke 60+ appointments would be impossible and a schedule that would be impossible to keep to. Often the people want you to come in for a minute (turns out to be 10) to see their homes, meet family, etc. If they are occupied and just take the plant at the door that is fine too. If no one is home, I leave teh plant with a hand-signed card.

As many of you have caught on, it is not the type of gift, but the fact that it is personally delivered. That is something the online companies can never never do. That will set you you apart. It is also something that can set you above the heavy hitters in your area. They may have more listings, but you are giving something they cannot. Time and personal attention. Kind of like buying shoes when we were little in the 60's and a salesperson would spend time measuring and retrieving just the right shoe for you. Now we go to Payless or Walmart and try them on ourselves. (Though Sam Walton was a smarty by hiriing retirees to greet customers, I still like that little touch in a huge store).

But in most areas personal attention is valued. Certainly in small towns, and maybe even more in a large city! Done less there and that makes you unitque. In any case, it works for me.

Posted by John Elwell, You Deserve a Full-Time Agent, Not Reduced Results (CENTURY 21 Bill Nye Realty, Inc.) over 10 years ago

Hi John,  Sounds corny but I try to help my past customers in some way at any time during the year. Most of my clients are out of state during several months each year so there are always opportunities to be helpful !  Have a terrific Holiday Season !

Posted by Bill Gillhespy, Fort Myers Beach Realtor, Fort Myers Beach Agent - Homes & Condos (16 Sunview Blvd) over 10 years ago

I burn Christmas CDs and send (or deliver) them. I try and make each year different and include my contact information on the back cover.

Posted by Karen Fiddler, Broker/Owner, Orange County & Lake Arrowhead, CA (949)510-2395 (Karen Parsons-Fiddler, Broker 949-510-2395) over 10 years ago

This is a great idea. Of course, with our cold, snowy weather I couldn't leave a plant at the door or even in the car for long! I'll have to check into mini-Christmas trees.

Posted by Joetta Fort, Independent Broker, Homes Denver to Boulder (The DiGiorgio Group) over 10 years ago

What a great idea!  I like how you remember the people that gave your referrals.
They can be as important to your business as past clients.

Definitely better than calendars.  Thanks for sharing.

Posted by Lydia Pollard (RE/MAX Realty Specialists Inc. Brokerage) over 10 years ago

We send the calendars at the end of the year.

During the year we send Gift Certificates for ice-cream to the local  Kilwin's (which happens to be in our building), so we encourage them to stop by.

We follow this up with a phone call to wish them a Happy Anniversary in their home and thank them for the opportunity to be there real estate resource.  Last weeks calls ranged from 3 years to 22!

Thanksgiving we make calls to the most current clients to wish them a happy and safe holiday season.  We do not ask for anything else.

Occasionally we'll send other gift items during the year as well.  The favorite is a business card size notepad about 75 cents each.  It's very useful due to the compact size and it has our card on it.

25 years of sales in the same area, is more people than we could possibly get to in a week, but your idea is impressive!  Joy

Posted by Joy Carter & Jeff Booker Brother and Sister Team, Trust Your Family's Move To Our Expertise! (Keller Williams Parkland/Coral Springs Realty-GreatFloridaHomes Team) over 10 years ago

Yes, those referral people are also important to me. I have several who never bought or sold a home through me, but I got to know them from handling their neighbors' homes. They saw my attention to detail, etc. and became friends and cheerleaders for me. So I definitely drop them off a plant as well. Many of they live in subdivisions of retirees and I know for a fact that over the canasta table my name gets mentioned (and would also be mentioned if I were doing a bad job). Compared to what a newspaper ad costs today, I feel this is economical advertising and also just a nice thing to do. I actually get more into the spirit of the season by doing it. Much more so than just sending out cards.

If you are up north, perhaps you could see if Walmart or Dollar General had some nice Christmas candles you could leave off. Take the plants, but if no one is home and the weather is freezing, leave the candle instead. Everyone loves candles at thsi time of year and I am sure that would be a suitable substitute. I do not buy all of the plants at once, just enough to fill my trunk. That way I never end up with 20 too many. If I have one or two extra I take them to the office, give them to my neighbors, or use them around my home.

Posted by John Elwell, You Deserve a Full-Time Agent, Not Reduced Results (CENTURY 21 Bill Nye Realty, Inc.) over 10 years ago

I do something similar, but each year the item is different.  This year I am giving a gift bag filled with holiday paper plates, cups, napkins, etc. so my clients can have a little party of their own.  The bags will be personally delivered before the holidays.

Posted by Lonnie Workman over 10 years ago

Personal delivery really is a great touch and keeps your relationship with your clients on a better level. Love the poinsetta idea, never would've thought of that!

Posted by Robyn Schnadelbach Bruno, The Nola Gal - Making New Orleans Home (Mirambell Realty) over 10 years ago

John,  Your gesture of appreciation demonstrates the importance of building and maintaining relationships. Thank you for sharing a valuable way to reach out. That is powerful.  

Posted by Rebecca Madsen (RE/MAX Accord) over 10 years ago


Good Idea - usually my stuff just goesout in the mail...perhaps I'll take you up on your thoughts.

Merry Christmas,


Posted by John Occhi, SRES,CPRES.ePRO - Temecula-Murrieta CA Real Estate (Mason Real Estate) over 10 years ago

What a sweet idea John!   Your clients are very lucky to have you.

Happy Holidays to you! 

Posted by DeeDee Riley, Realtor - El Dorado Hills & the Surrounding Areas (Lyon Real Estate - El Dorado Hills CA) over 10 years ago

Excellent idea! Some things I have done are: gathering things throughout the year then putting together small but cute X Mas gift baskets with the items. This year, we are making tamales- a Texas tradition. I plan to hand deliver hot tamales! Made by ME!

Posted by Betty Saenz REALTOR EcoBroker over 10 years ago

Thanks for sharing your / your Dad's wonderful idea of delivering Poinesttia's to your past clients!   I think I might turn into a Poinesttia Santa this year!

Merry Christmas!

Posted by Dianne Clayton over 10 years ago

This is a good idea. Funny, but I had thought about this myself. Every year I try to think of something besides the calendar and pen thing, I for one have never done that - usually try to do something with a giving back or community theme. Being creative, innovative, and caring is what sets us apart.

Posted by Susan Thompson-Solomons, Southern MD Real Estate-Solomons Specialist (Berkshire Hathaway Home Services McNelis Group Properties) over 10 years ago


Great idea... if only I had some clients who lived within a fifty mile radius instead of 3,4,5 hours away!! I'd love to have face-to-face contact with them!  Another good delivery idea is fresh bread! Yummy!

Posted by Kathy Opatka, Serving Ocean City, MD, & The Delaware Beaches (RE/MAX CROSSROADS) over 10 years ago

I would love to do this, but if the plant was outside for more than a few moments, it would surely die.   What do you do for folks that live in a "not so good" neighborhood?  

My office has an annual party with free pictures with Santa (and not just someone with a camera snapping away, it is a professional photographer).  But I would like to do something more personal, I just don't know what it is going to be. 

Posted by Darlene Humphreys, I love my job! (Coldwell Banker Holman Premier Realty) over 10 years ago

 I deliver wreaths to all past buyers & sellers for the current year

 I like the little Christmas tree idea,  Joetta  if you find a reasonable store let us know 

 My office also does the pies at Thanksgiving  & the Picture with Santa  we also have the children decorate a cookie & supply hot chocolate 

Posted by Karen Ann Martin, Realtor Fall River Westport MA Real Estate Agent (Safe Harbor Realty ) over 10 years ago

I do the card thing, but maybe I should drop of some plants to the buyers and clients around here.

Posted by Gene Riemenschneider, Turning Houses into Homes (Home Point Real Estate) over 10 years ago

John, I love your idea. Dropping by for a quick chat, with Seniors in particular, really can brighten a day, and a poinsettia provides a long-lasting reminder of your visit. Thanks for sharing your idea.

Posted by Lottie Kendall, Helping make your real estate dreams a reality (Compass) over 10 years ago

I deliver my calendars in person and have done that for the last 14 years now. This year it is almost 250 calendars. Just as you said, people do come to expect them and I see about 1/2 the people face to face.  Most invite me in for a moment to show me this year's improvements, to talk about the market or just to catch up.  I call all those I don't see to make sure they have found their calendar in the door. 

Over the years I have averaged 2 transactions per year which I can directly attribute to my calendar visits.  Besides that it's just plain fun to meet all these people I have worked with over the years.

And I also hand deliver calendars in my own neighborhood (another 150 or so).  That's even more fun and has helped me maintain a very strong neighborhood market share.

Posted by Warren Schutt, Helping People with Their Moves for over 36 Years (Warren Schutt Real Estate) over 10 years ago

John, thanks for the great idea. I must admit I sent out cards with magnetic calendars this year... but it's not too late to try something new, too!

Posted by Kristen Wahl, CBR (Re/Max Plus) over 10 years ago

Yes, does not matter what you give, even if it is just a small token it is so much better if you can do it in person. Real estate is, and in my opinion, will always be, a personal business. Let's see some of those big tough online sites (and you know who I am talking about) do what many of you and I have done. If the customers are faraway, give them a call as well as send a card. You never know, it may be the only call they get all week. You are making personal contact, that is the important thing.

I just got back from my last delivery. I am bushed, but my spirits are high since I got to share a part of the season with my customers/friends. Clients know when you sincerely care about them, and when they are just a number on your chart to a record you want to set.

Maybe next year, for the people who are out-of-state and cannot receive a poinsettia in person, I will use the money I would have spent on their flowers to spend an equal amount of money to buy toys for Toys for Tots and put a note in the cards to let them know I did that in their name. Just a thought. Instead of a $3.50 poinsetta, maybe a $3.50 teddy bear for some child that will not get much. Will have to think about that, but I kind of like that idea :)

Posted by John Elwell, You Deserve a Full-Time Agent, Not Reduced Results (CENTURY 21 Bill Nye Realty, Inc.) over 10 years ago

I deliver poinsettias and a card but I love the doggie treat idea and the fact they have something at Walmart for them makes it great.

Posted by Nancy McNamee (Keller Williams Realty) over 10 years ago

Yep, just $1.33 or so for the small bag of doggy treats, I believe. They even have little cat treats as well. During the year I keep a supply in my closet with a card stapled to the top. Then, every once in a while, I will leave one off at the steps of one of my customers that I know has a doggy. You have no idea how that wins people over. They call me up and rave over it. And all for less than the cost of mailing 4 or 5 postcards. Very effective in my booK!

Posted by John Elwell, You Deserve a Full-Time Agent, Not Reduced Results (CENTURY 21 Bill Nye Realty, Inc.) over 10 years ago

I love your ideas for the dogs!! You gave me great ideas to hand out "Santa treats" to my dog park buddies! Merry Christmas!

Carol Riley, Huntington Real Estate, Albuquerque, New Mexico,

Posted by Carol Riley (Berkshire Hathaway HomeServices New Mexico Properties) over 10 years ago

Forgot to mention that today 3 couples pulled me into their backyards to show me that they had planted the poinsettias from last year and now they were not only in bloom but had grown to a height of 4 feet. Beautiful, to be sure. Of course, up north that would not work. But down here they do quite well as long as you are mean to them and prune them back severely at least once a year.

Posted by John Elwell, You Deserve a Full-Time Agent, Not Reduced Results (CENTURY 21 Bill Nye Realty, Inc.) over 10 years ago

I've seen agents take plants, candy, flowers, etc. I didn't think that it had the effect that you are describing on people. It sounds wonderful! 

Posted by Sandy McAlpine, Search Lake Norman Homes For Sale - Lake Norman NC (RE/MAX EXECUTIVE) over 10 years ago

                                                                                                                                                                                                                                                                                                                                                                                                                                                                        Thanks,                                 J                                                                                                          ohn!  What a fabulous idea.  I too, normally send out magnetic calenders with my christmas                      card.  you inspire me to do something different and i think I will go out today and get some Pointsettias for all my clients.  Best wishes for a wonderful holiday season!

Posted by Dawn & Charlie Tetro, Real Service Real Results (PalmerHouse Properties & Associates) over 10 years ago

Great idea, hadn't thought of getting them at Walmart but I like that, and what a great price. Thanks for sharing your ideas. I think you're onto something with pets too - and children.

Posted by Monica Bourgeau, Business Coaching over 10 years ago

It is the personal touch that mailings and e-mails cannot give. I think that is what makes it important and gives it more value. Especially in our area. But my guess is that even in non-retiree areas, there are a lot of lonely people out there at this time of year. Small price to pay to cheer them up. :)

Posted by John Elwell, You Deserve a Full-Time Agent, Not Reduced Results (CENTURY 21 Bill Nye Realty, Inc.) over 10 years ago

We did Pointsettias for years, then last year decided to send a nice card and a note telling all of our clients that we instead made a very nice donation to our food bank instead of the flowers. Received a lot of good feedback on this and will continue. It was fun to hand them out, but in these times, we felt, and our clients agreed, that helping others was more important than a seasonal gift. Still, the effort to deliver them does make an impact on people!

Posted by Tim Brown, Broker, ABR, GRI, SRES, TRLP (RE/MAX Corridor) over 10 years ago

I certainly understand. But my mom once gave her grandson a card saying she had donated a cow to an African village in his name. Did not have the same effect on him :) The next year she did the cow for herself and got him an IPod.

I will continue with the poinsettias for the local people since the personal contact is important to them and to me. But think that with the cards for the out-of-towners I will let them know I either donated money to the food bank or Toys for Tots in lieu of a flower that I could not mail them. Still not as good as a face-to-face greeting, but it is something they will appreciate.

Posted by John Elwell, You Deserve a Full-Time Agent, Not Reduced Results (CENTURY 21 Bill Nye Realty, Inc.) over 10 years ago

I have to admit that after being in business 10 years, I'm just coming around to this.  I'll be taking a small present around to customers and clients this year.  I'll have to get past some initial feelings of awkwardness but it feels like the right thing to do.  I worked with some thrilled first time homebuyers this year and it will be great to see them in the homes I helped them get for their first holiday season.

Posted by Lori Santora (Coldwell Banker LinWood Real Estate, Littleton, NH) over 10 years ago

Hey John, LOVE the dog treat idea! I'm stealing it as my own...thank you! 

Posted by Liane Thomas -Top Listing Agent, Bringing you Home! (Professional Realty ServicesĀ® International ) over 10 years ago

No problem. Playing Santa for those who appreciate it helps drive off the winter blues. :)

Posted by John Elwell, You Deserve a Full-Time Agent, Not Reduced Results (CENTURY 21 Bill Nye Realty, Inc.) over 10 years ago

what a wonderfull idea and the dog treats also....I dont use calendars or pens  but this i like

Posted by Dana Devine (Charles Rutenberg Realty) over 10 years ago

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