Once again this weekend I was working and I got a call from a buyer who needed information about one of our company's listings. The problem was he could give me almost no information about the home to help me find it in my database of homes. His question simply was "I want to know about that home you have for sale." Wow, not much to go on there!
I asked him which specific home it was, and he said, "It has your sign on it". That did not help much since we have nearly 200 homes in our inventory here. I asked him for the street name and house number. He did not know them. I asked him if he knew which subdivision it was in? No. Was it near some business or landmark that might help me locate it? He did not know. He did remember that it was "a white house". Not much help there!
All I could do was ask him to drive back to the home and get the crucial information that would help me search for that particular property in the multiple listing service. Hopefully he will do that and call me back.
Unfortunately, this was not an isolated incident and it happens frequently each month.
Buyers need to understand that all real estate companies have many, many properties listed with them. In order to find the one that a buyer is interested in it is important for buyers to jot down the HOUSE NUMBER and the STREET NAME. It also does not hurt to note the SUBDIVISION'S and/or CITY'S NAME. With this information, any competent real estate agent should be able to locate the property in question.
However, you would be surprised at the number of customers who still call with almost no information on hand, but still expect us to somehow use a crystal ball to find a particular house. "It's that mobile home on the corner with the little dog in the yard."
So get all the useful information about a property's location that you can before you call your agent. Trust me. This will make things move much more smoothly and will avoid frustrations for you and your real estate professional.
If I can be of further assistance, just give me a call anytime (evenings and weekends are okay) at: JOHN ELWELL - REALTOR at CENTURY 21 Bill Nye Realty, Inc. 813-783-4444 or e-mail me at: email@example.com Licensed in Florida.
John Elwell - REALTOR
Bill Nye Realty, Inc.
Licensed in Florida